Returns & Exchanges

At Odette, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original condition, unworn and with all tags attached, to ensure a seamless processing experience.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing